Why Us
- We work for you.
- Our advice is FEE-FREE
- We do not work for any creditors or banks.
- Your best interests are at the heart of everything we do.
- We will keep in contact with you throughout the process.
- We are not employees of any banks, lenders or collections agencies.
- We rescue you from all the run-around – It can all be done over the telephone.
- We work with you ensuring you have a smooth process and at day and time that suits you.
- We know our products well, you will enjoy the experience of dealing with us to organize your debts.
- While your going thru the process we will take all call from your creditors, removing stress from you.
Bank`s, Loan providers and collecting agencies are in it for the profit, don’t let anyone else tell you differently and, who can blame them?
They are businesses that, in the vast majority of cases, are responsible to shareholders who demand profit.
Bank`s, Loan providers will likely drawing you in on an attractive looking rate and then leave you languishing on a Interest rate when that attractive deal ends. This could cause financial hardship in the future if not explained or planned well in advance.
Most banks/ loan providers will never tell you of a better offer they might have, they have a history of not exactly offering the best deals to you as an existing customer.
We are committed to making sure all our clients have the very possible outcome to their unique financial situation.
They are businesses that, in the vast majority of cases, are responsible to shareholders who demand profit.
Bank`s, Loan providers will likely drawing you in on an attractive looking rate and then leave you languishing on a Interest rate when that attractive deal ends. This could cause financial hardship in the future if not explained or planned well in advance.
Most banks/ loan providers will never tell you of a better offer they might have, they have a history of not exactly offering the best deals to you as an existing customer.
We are committed to making sure all our clients have the very possible outcome to their unique financial situation.
THIS IS OUR SERVICE GUARANTEE TO YOU
- Personalized Service.
- To return your phone messages.
- We won’t treat you like a number.
- We will assist you till you no long need us.
- We will be available to you, even after hours.
- We will treat your situation, like it was my own.
- To be available to take your phone calls 7 days a week.
- You will have our mobile number and can call me 24/7.
- If we promise you something, you can be absolutely sure will deliver.
- Actively manage your file to ensure that all milestones are met in a timely fashion.
- Actively manage your required solution process to ensure that your needs are met.
- Contact you after your financial solution is finalised to ensure your 100% satisfaction.
ONTRACK DEBT SOLUTION PROMISE
OnTrack Debt Solutions is committed to providing an unparalleled customer experience from the moment we first speak to you, right the way up to when your financial situation is resolved and for many years beyond.
We believe you are entitled to an excellent and thoroughly professional service.
To ensure that this happens, we promise to:
These commitments are not just about a service company saying what it should say.
We genuinely strive to achieve them in all we do.
That, simply, is a promise.
OnTrack Debt Solutions is committed to providing an unparalleled customer experience from the moment we first speak to you, right the way up to when your financial situation is resolved and for many years beyond.
We believe you are entitled to an excellent and thoroughly professional service.
To ensure that this happens, we promise to:
- Listen to your needs.
- Discuss your options in plain English .
- Our service is personalised to your needs.
- Confirm these recommendations in writing.
- Explain the different services & products available.
- Make recommendations that are entirely suited to your needs.
- Provide you with documentation that shows exactly how we work.
- Be transparent about all fees and charges associated with our service and products.
- Maintain regular contact throughout the process, keeping you informed at every stage.
- Work with you to complete a financial application and explain any additional documentation clearly.
- Take telephone calls from your creditors while your going thru the process, so to reduce your stress.
These commitments are not just about a service company saying what it should say.
We genuinely strive to achieve them in all we do.
That, simply, is a promise.
10 Reasons to Contact Us
- More choice.
- Independent and objective.
- Obligation first FREE Consultation.
- We complete all the paperwork for you.
- We represent you not banks or creditors.
- Access to a range of services and products.
- We work right from day one till your needs are met.
- We have direct relationships with trustee, administrator, lenders and collection agencies.
- We are independent, not owned by a bank's, creditors, shareholders debt collection agencies.
- A person you speak to on the initial telephone call, will be your consultant till your financial situation is resolved. You will not be passed around.